Resolve it before it becomes a claim.
Accredited mediators who help your people have the conversation they've been avoiding, and leave with an agreement they'll keep. Confidential, neutral and fixed-fee.
What's happening in your workplace?
A structured, confidential conversation that usually ends with a written working agreement.
See how it worksEvery stage of workplace conflict, handled
From the first sign of friction to formal findings and team repair. One accredited team, one consistent standard.
Workplace Mediation
When a working relationship has broken down, a neutral mediator helps both people say what matters, hear each other and agree how they'll work together from here.
Learn moreEmployment Dispute Mediation
Unfair dismissal, general protections, bullying and discrimination complaints can be settled privately and quickly, with terms both sides can accept.
Learn moreConflict Coaching
Confidential coaching that helps a manager, employee or leader understand the conflict, plan a difficult conversation and respond, rather than react.
Learn moreWorkplace Investigations
When allegations must be determined, our investigators run a procedurally fair process and deliver a report that stands up to scrutiny.
Learn moreTeam Restoration
Investigations determine what happened.
Learn moreCommercial Mediation
Contract, supplier, lease, construction and partnership disputes resolved through structured, confidential negotiation, often before a single court document is filed.
Learn moreUnresolved conflict is expensive, and it compounds.
Every week a dispute runs costs manager time, sick leave and good people. Early mediation is usually the fastest, cheapest and most humane way out.
- Most matters resolved in a single mediation day
- Fixed fees quoted in writing before we start
- Agreements written in the parties' own words
Illustrative demo figures. Replace with verified practice data.
From first call to signed agreement in about three weeks
Every mediation follows the same carefully designed path. Click a stage to see what happens.
Confidential call
A free 20-minute call with a mediator to understand the situation and check fit.
- No obligation, no names needed
- Honest advice on the right process
- Fixed quote within one business day
Private sessions
The mediator meets each person separately to hear their story in full.
- Each person feels heard first
- Safety and support needs addressed
- Preparation for the joint session
Joint mediation
A structured conversation with private breakouts whenever needed.
- Neutral venue or secure video
- Issues mapped and options generated
- The parties decide the outcome
Written agreement
Commitments recorded in the parties' own words and signed.
- Specific, practical and time-bound
- Shared with HR only with consent
- Review date agreed
Follow-up
We check in at 30 days to make sure it's holding.
- Early course-correction
- Optional coaching
- Close-out note to HR
Work out where you stand in two minutes
Mediation Fit Quiz
Eight questions. Find out if mediation is likely to work, or what should happen first.
Start nowCost of Conflict Calculator
See what an unresolved dispute is costing in time, leave and turnover.
Start nowConflict Style Profile
Learn how you respond under pressure, and how to use it in a mediation.
Start nowMediation, investigation or tribunal?
Each has its place. Here's how they compare for a typical workplace dispute.
| Mediation with Parley | Formal investigation | Tribunal or court | |
|---|---|---|---|
| Typical time to outcome | 2–4 weeks | 6–12 weeks | 6–24 months |
| Indicative cost | From $3,950 | $12k–$40k | $40k–$250k+ |
| Who decides the outcome | The parties | Investigator makes findings | Commissioner or judge |
| Confidential | Yes, fully | Partly | Often public |
| Working relationship afterwards | Usually preserved | Often strained | Rarely survives |
| Best when | Parties can still talk with support | Serious misconduct must be determined | Legal rights need a binding ruling |
Indicative ranges for Australian workplace matters. Every matter differs.
Heard, then resolved
Specialists in high-pressure, people-first sectors
Our mediators have worked inside the industries they serve, so they understand rosters, regulators and the realities of frontline work.
See industriesAccredited, experienced and genuinely neutral
Briefings for HR and people leaders
Psychosocial hazards: what the WHS rules mean for everyday conflict
How unresolved interpersonal conflict fits the psychosocial hazard framework, and the controls regulators expect to see.
Read briefingMediation or investigation? A decision guide for HR
Five questions that tell you which process fits, and why choosing wrong can make the dispute worse.
Read briefingThe first 72 hours after a complaint
What to say, what to document and what to avoid in the window that decides how a dispute unfolds.
Read briefingQuestions we hear every week
How is mediation different from an investigation?
Is it confidential?
How quickly can you start?
What does it cost?
Do you work outside Sydney?
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Talk to a mediator this week
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.