Structure that makes hard conversations possible.
Good mediation isn't improvised. Our method gives every person the same fair process, and gives agreements the best chance of lasting.
Four things we never compromise on
Everyone is heard first
Private sessions before any joint meeting, so no one walks in cold.
Process, not verdicts
We don't decide who's right. We make sure the process is fair.
Safety over speed
If it isn't safe to meet jointly, we change the format or pause.
Agreements in plain English
Written in the parties' own words so they're understood and kept.
The Parley Method, step by step
Confidential call
A free 20-minute call with a mediator to understand the situation and check fit.
- No obligation, no names needed
- Honest advice on the right process
- Fixed quote within one business day
Private sessions
The mediator meets each person separately to hear their story in full.
- Each person feels heard first
- Safety and support needs addressed
- Preparation for the joint session
Joint mediation
A structured conversation with private breakouts whenever needed.
- Neutral venue or secure video
- Issues mapped and options generated
- The parties decide the outcome
Written agreement
Commitments recorded in the parties' own words and signed.
- Specific, practical and time-bound
- Shared with HR only with consent
- Review date agreed
Follow-up
We check in at 30 days to make sure it's holding.
- Early course-correction
- Optional coaching
- Close-out note to HR
Techniques backed by research, applied with judgment
Our mediators draw on facilitative and transformative models, interest-based negotiation and trauma-informed practice. The model follows the people, not the other way round.
- Interest-based negotiation to move past fixed positions
- Reframing to lower the temperature without dismissing concerns
- Private caucuses to test options safely
- Reality-testing so agreements are workable
Neutrality safeguards
- Conflict checks before every engagement
- Investigators never mediate the same matter
- Fees disclosed to both parties
- Complaints handled by an independent reviewer
How the method adapts
| Mediation with Parley | Formal investigation | Tribunal or court | |
|---|---|---|---|
| Typical time to outcome | 2–4 weeks | 6–12 weeks | 6–24 months |
| Indicative cost | From $3,950 | $12k–$40k | $40k–$250k+ |
| Who decides the outcome | The parties | Investigator makes findings | Commissioner or judge |
| Confidential | Yes, fully | Partly | Often public |
| Working relationship afterwards | Usually preserved | Often strained | Rarely survives |
| Best when | Parties can still talk with support | Serious misconduct must be determined | Legal rights need a binding ruling |
Indicative ranges for Australian workplace matters. Every matter differs.
Talk to a mediator this week
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.