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Mediators available this week, Sydney & online Australia-wide1300 727 539·hello@parleyresolution.com.au
About Parley

We believe most workplace conflict is solvable.

Parley was founded on a simple observation: most disputes that end in claims, resignations or investigations started as a conversation nobody knew how to have.

Founded
2014
Head office
Sydney CBD
Coverage
Australia-wide
Panel
14 mediators
Our story

Built by people who've sat on every side of the table

Our founder, Dr Helena Marsh, spent a decade as an employment lawyer watching disputes become more expensive and more bitter the longer they ran. She started Parley to offer something different: a genuinely neutral space, early, before positions harden.

Today our panel includes former HR directors, psychologists, lawyers and union officials. That mix is deliberate. It means we understand the pressure on everyone in the room.

Read Helena's profile
1,900+matters mediated
89%agreement rate
14accredited mediators
11 yrsin practice

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Values

What we hold ourselves to

Neutral, always

We never advocate for one side, including the one paying the invoice.

Confidential by default

What's said in the room stays in the room. No exceptions without consent.

Human first

Conflict is stressful. We treat everyone with patience and dignity.

Practical outcomes

Agreements that are specific, realistic and actually get used.

Milestones

Eleven years of quiet resolutions

2014

Parley founded in Sydney

Helena Marsh opens a two-room practice focused on workplace mediation.

2017

Investigations practice launched

A separate team so mediation and findings never overlap.

2020

Online mediation nationwide

Secure video mediation lets us serve regional and remote workplaces.

2023

Psychosocial risk services

Team restoration and training aligned with new WHS obligations.

2026

1,900 matters resolved

A panel of 14 mediators across every Australian state.

Client stories

Heard, then resolved

Two senior managers hadn't spoken in four months. After one day with Parley they had a written working agreement, and six months later it's still holding.

People & Culture DirectorNational logistics company, 1,200 staff

I went in expecting to be judged. The mediator made sure I was heard first. It was the first time the conversation felt fair.

ParticipantWorkplace mediation, health sector

We had a supplier dispute heading to court. The mediation settled it in one session for a fraction of the legal cost.

Chief Financial OfficerCommercial mediation, manufacturing

Their investigation report was clear, balanced and held up to scrutiny. The follow-up team restoration is what actually fixed the culture.

Head of Employee RelationsState government agency

Three siblings, one family business and twenty years of history. They got us to a succession plan everyone signed.

Managing DirectorFamily-owned construction firm

Sample testimonials for demonstration. Replace with verified client feedback, with permission.

Next step

Talk to a mediator this week

A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.

Book a free consultation Call 1300 727 539 Usually a reply within 4 business hours
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