We believe most workplace conflict is solvable.
Parley was founded on a simple observation: most disputes that end in claims, resignations or investigations started as a conversation nobody knew how to have.
- Founded
- 2014
- Head office
- Sydney CBD
- Coverage
- Australia-wide
- Panel
- 14 mediators
Built by people who've sat on every side of the table
Our founder, Dr Helena Marsh, spent a decade as an employment lawyer watching disputes become more expensive and more bitter the longer they ran. She started Parley to offer something different: a genuinely neutral space, early, before positions harden.
Today our panel includes former HR directors, psychologists, lawyers and union officials. That mix is deliberate. It means we understand the pressure on everyone in the room.
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What we hold ourselves to
Neutral, always
We never advocate for one side, including the one paying the invoice.
Confidential by default
What's said in the room stays in the room. No exceptions without consent.
Human first
Conflict is stressful. We treat everyone with patience and dignity.
Practical outcomes
Agreements that are specific, realistic and actually get used.
Eleven years of quiet resolutions
Parley founded in Sydney
Helena Marsh opens a two-room practice focused on workplace mediation.
Investigations practice launched
A separate team so mediation and findings never overlap.
Online mediation nationwide
Secure video mediation lets us serve regional and remote workplaces.
Psychosocial risk services
Team restoration and training aligned with new WHS obligations.
1,900 matters resolved
A panel of 14 mediators across every Australian state.
Heard, then resolved
Two senior managers hadn't spoken in four months. After one day with Parley they had a written working agreement, and six months later it's still holding.
I went in expecting to be judged. The mediator made sure I was heard first. It was the first time the conversation felt fair.
We had a supplier dispute heading to court. The mediation settled it in one session for a fraction of the legal cost.
Their investigation report was clear, balanced and held up to scrutiny. The follow-up team restoration is what actually fixed the culture.
Three siblings, one family business and twenty years of history. They got us to a succession plan everyone signed.
Sample testimonials for demonstration. Replace with verified client feedback, with permission.
Talk to a mediator this week
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.