Skip to content
Mediators available this week, Sydney & online Australia-wide1300 727 539·hello@parleyresolution.com.au
Take the quizBook a consultation
Mediation
Early intervention
Build capability
Featured
Not sure which service fits?

Answer eight questions and we'll tell you whether mediation is likely to work and what to do first.

Take the 2-minute quiz
By role
By sector
Proof
Featured
What is the conflict costing you?

Put in a few numbers and see the hidden cost of an unresolved dispute in dollars.

Open the calculator
Interactive tools
Learn
Support
Featured
Monthly HR Briefing

One practical conflict-resolution briefing a month. No spam, unsubscribe anytime.

Read the latest
About
People
Trust
Featured
Meet the principal

20 years resolving workplace and commercial disputes. See Helena's background.

View profile
Principal Mediator & Founder

Dr Helena Marsh

Helena has mediated more than 800 workplace and commercial disputes, from two-person conflicts to multi-party matters involving boards and unions.

AMDRAS accreditedPhD, Dispute ResolutionFormer employment lawyer20+ years
Book a consultation with Helena Call 1300 727 539
Background

From litigator to mediator

Helena spent ten years as an employment lawyer in a national firm, where she saw how litigation left even the winners worse off. She completed her PhD on early intervention in workplace disputes and founded Parley in 2014.

She is known for a calm, direct style, and for spending time on preparation so the joint session feels safe. Helena also supervises the Parley panel and leads our quality program.

Credentials

  • Accredited Mediator (AMDRAS)
  • PhD, Dispute Resolution
  • Master of Laws (Employment)
  • Lead Auditor, ISO 9001 quality systems
  • Resolution Institute member

Specialisms

  • Senior leadership and board disputes
  • Multi-party team conflicts
  • Employment claims pre-Commission
  • Health and NDIS sector matters
Publications & speaking

Selected work

Early Intervention in Workplace Disputes

Doctoral thesis on timing and settlement durability.

AHRI National Convention

Keynote: Psychosocial Safety and the Mediator's Role.

Resolution Institute Journal

The Pre-Session Advantage: Why Preparation Predicts Agreement.

Client stories

Heard, then resolved

Two senior managers hadn't spoken in four months. After one day with Parley they had a written working agreement, and six months later it's still holding.

People & Culture DirectorNational logistics company, 1,200 staff

I went in expecting to be judged. The mediator made sure I was heard first. It was the first time the conversation felt fair.

ParticipantWorkplace mediation, health sector

Sample testimonials for demonstration. Replace with verified client feedback, with permission.

Next step

Book a consultation with Helena

A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.

Book a free consultation Call 1300 727 539 Usually a reply within 4 business hours
CallBook consultation