The same neutral room, wherever your people are.
Secure, fully-facilitated video mediation for remote teams, regional workplaces and parties who'd rather not share a physical room.
- Typical duration
- 2 × half days
- Platform
- Secure video
- Fixed fee from
- $3,450 + GST
- Coverage
- All of Australia
Signs it's time for online mediation
Parties are in different cities or regions
One person feels unsafe sharing a room
Travel costs or time would delay resolution
Remote or hybrid teams are in conflict
A party has caring or health constraints
You need to move quickly
What happens, step by step
Click through each stage to see what's involved and how long it takes.
Tech check
A 15-minute test with each participant.
- Camera, audio and private space confirmed
- Backup phone line agreed
- Recording disabled
Private pre-sessions
One-to-one video sessions with each party.
- Story heard in full
- Ground rules explained
- Breakout room walkthrough
Online joint sessions
Shorter sessions over two days to avoid screen fatigue.
- Private breakout rooms
- Shared on-screen agreement drafting
- Regular breaks
E-signed agreement
The agreement is signed electronically.
- Secure e-signature
- Copies to each party
- 30-day check-in
One fixed fee. No surprises.
Every engagement is scoped and quoted in writing before we begin. If the matter needs more time, we'll talk about it first.
- Individual tech checks
- Private pre-sessions by video
- Two half-day joint sessions
- Secure breakout rooms
- Live on-screen agreement drafting
- E-signature and 30-day follow-up
Most engagements fall within this package. Complex matters are quoted individually.
- Quote in writing within 1 business day
- Split fees between parties available
- Invoice on completion
What clients get from it
No travel
Resolve interstate or regional disputes without flights or hotels.
Feels safer
Some participants speak more openly from their own space.
Faster start
Sessions can often begin within a week.
Heard, then resolved
Common questions about online mediation
Which platform do you use?
Is it as effective as in person?
What if the connection drops?
Can we mix online and in person?
No questions match that search. Try another word, or ask us directly.
Talk to a mediator this week
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.