Skip to content
Mediators available this week, Sydney & online Australia-wide1300 727 539·hello@parleyresolution.com.au
Take the quizBook a consultation
Mediation
Early intervention
Build capability
Featured
Not sure which service fits?

Answer eight questions and we'll tell you whether mediation is likely to work and what to do first.

Take the 2-minute quiz
By role
By sector
Proof
Featured
What is the conflict costing you?

Put in a few numbers and see the hidden cost of an unresolved dispute in dollars.

Open the calculator
Interactive tools
Learn
Support
Featured
Monthly HR Briefing

One practical conflict-resolution briefing a month. No spam, unsubscribe anytime.

Read the latest
About
People
Trust
Featured
Meet the principal

20 years resolving workplace and commercial disputes. See Helena's background.

View profile
Team Restoration

After the complaint is closed, rebuild the team.

Investigations determine what happened. Team restoration deals with what's left: fractured trust, factions and a team that still has to work together.

Book a free consultation Is mediation right for us?
Program length
4–8 weeks
Team size
4 to 40
Program from
$9,800 + GST
Format
On-site
Standards we work to
AMDRAS accredited mediatorsISO 9001-aligned quality systemPrivacy Act compliant$20M professional indemnityResolution Institute members
When to call us

Signs it's time for team restoration

An investigation has concluded but tension remains

Team members have taken sides

Someone is returning from leave after a complaint

A leader has been replaced after a conflict

Engagement scores dropped sharply

Rumours are filling the information gap

The process

What happens, step by step

Click through each stage to see what's involved and how long it takes.

Stage 1 of 41–2 weeks

Team diagnostic

Confidential interviews with every team member.

  • Themes, not blame
  • Risks to wellbeing identified
  • Leader briefing
What's included

One fixed fee. No surprises.

Every engagement is scoped and quoted in writing before we begin. If the matter needs more time, we'll talk about it first.

  • Confidential team interviews
  • Diagnostic report for leadership
  • Up to 3 targeted mediations or coaching programs
  • Facilitated team session
  • Team charter
  • 6-week pulse review
Fixed fee from
$9,800 + GST

Most engagements fall within this package. Complex matters are quoted individually.

  • Quote in writing within 1 business day
  • Split fees between parties available
  • Invoice on completion
Get a quote Compare packages
Outcomes

What clients get from it

Trust rebuilt

Address the ripple effects that investigations leave behind.

Psychosocial risk managed

A documented control for WHS obligations.

Retention protected

Keep good people who might otherwise leave.

Client stories

Heard, then resolved

Two senior managers hadn't spoken in four months. After one day with Parley they had a written working agreement, and six months later it's still holding.

People & Culture DirectorNational logistics company, 1,200 staff

I went in expecting to be judged. The mediator made sure I was heard first. It was the first time the conversation felt fair.

ParticipantWorkplace mediation, health sector

Sample testimonials for demonstration. Replace with verified client feedback, with permission.

Questions

Common questions about team restoration

See all FAQs
Do we need an investigation first?
No, but restoration is common after one. We don't re-open findings.
Is individual input confidential?
Yes. The diagnostic report shares themes, never attributed comments.
How long until we see change?
Most teams report improvement after the team session, with measurable change by the 6-week review.
Can the investigated person take part?
Yes, where it's safe and appropriate. We plan this carefully with HR.
Next step

Talk to a mediator this week

A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.

Book a free consultation Call 1300 727 539 Usually a reply within 4 business hours
CallBook consultation