Independent findings that are fair, defensible and clear.
When allegations must be determined, our investigators run a procedurally fair process and deliver a report that stands up to scrutiny.
- Typical duration
- 4–8 weeks
- Standard
- Balance of probabilities
- Fixed fee from
- $12,500 + GST
- Report
- Findings + reasons
Signs it's time for workplace investigations
Allegations of bullying, harassment or misconduct
A complaint involves a senior leader
Internal HR is too close to the matter
Findings may be tested by Fair Work or a court
A regulator expects an independent process
Mediation isn't appropriate or has failed
What happens, step by step
Click through each stage to see what's involved and how long it takes.
Scoping
Terms of reference and allegations particularised.
- Allegations drafted clearly
- Interim measures considered
- Timeline agreed
Evidence gathering
Interviews with complainant, respondent and witnesses.
- Support persons permitted
- Documents and records collected
- Records of interview verified
Response
The respondent responds to the evidence against them.
- Procedural fairness
- Additional enquiries if needed
- Timeline updates to client
Report
Findings on each allegation with reasons.
- Balance of probabilities
- Clear reasoning for each finding
- Optional recommendations
One fixed fee. No surprises.
Every engagement is scoped and quoted in writing before we begin. If the matter needs more time, we'll talk about it first.
- Terms of reference and allegation drafting
- All interviews, in person or video
- Evidence review and analysis
- Procedurally fair response process
- Written investigation report
- Debrief with decision-maker
Most engagements fall within this package. Complex matters are quoted individually.
- Quote in writing within 1 business day
- Split fees between parties available
- Invoice on completion
What clients get from it
Defensible
A process that withstands external review.
Duty of care met
Timely, impartial handling of serious complaints.
Clear decisions
Findings that let leaders act with confidence.
Heard, then resolved
Common questions about workplace investigations
Do you make disciplinary decisions?
Are investigations confidential?
Can you investigate and then mediate?
How fast can you start?
No questions match that search. Try another word, or ask us directly.
Talk to a mediator this week
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.