An expert bench for the matters that keep you up at night.
You're expected to be fair to everyone, move fast and manage legal risk, often while the business wants it gone yesterday. We take the pressure off.
- Response
- Within 4 business hours
- Start
- Within 5 days
- Retainers from
- $1,450/month
- Coverage
- All states
The problems HR brings us most
The senior leader nobody will challenge
Complaints involving executives need independence your team can't provide.
The dispute that won't die
Months of meetings, emails and sick leave with nothing resolved.
The claim you can see coming
An exit that needs careful, confidential negotiation.
Psychosocial risk exposure
Regulators expect documented controls for interpersonal conflict.
The team after the investigation
Findings are made but the team is still broken.
Managers who avoid conflict
Small issues escalate because nobody deals with them early.
A standing arrangement, so help is one call away
A monthly retainer gives you priority access, discounted rates and a dedicated lead mediator who knows your organisation.
- Unlimited triage calls with a senior mediator
- Priority scheduling within 3 business days
- 15–25% off all mediation and investigation fees
- Quarterly conflict trend report
- Two manager training clinics per year
Is your conflict management psychosocially safe?
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Recent briefings
Psychosocial hazards: what the WHS rules mean for everyday conflict
How unresolved interpersonal conflict fits the psychosocial hazard framework, and the controls regulators expect to see.
Read briefingMediation or investigation? A decision guide for HR
Five questions that tell you which process fits, and why choosing wrong can make the dispute worse.
Read briefingThe first 72 hours after a complaint
What to say, what to document and what to avoid in the window that decides how a dispute unfolds.
Read briefingSet up an HR Partner Retainer
A free, confidential 20-minute call. We'll tell you honestly whether mediation suits your situation, and what it would cost.